reply to Charles re. Stetzer communication

Charles wrote:
> I did sent an e-mail on Februari 3 to [hidden email]
> I repeated that one on Februari 6 to [hidden email]
> And repeated the whole on Februari 6 to [hidden email]
>
Shivani replies:
The e-mail address I see at www.stetzerelectric.com is
[hidden email].  
At any rate, the first two addresses you have listed above are clearly
mispelled. It would not be "contract," I am sure, but "contact." As you
have also mispelled February, I suggest you always check the address very
carefully before e-mailing anyone.

Charles also wrote:
The website www.stetzerelectric.com is not really user friendly.
It is very difficult in finding an e-mail address at all.

Shivani replies:
I just went to the site now, looking at it as if I were new to it. Clicking
on "about us" took me immediately to the following:

A little information on us...
Stetzer Electric was founded in 1974, based on the idea that the customer
comes first, an ideal that is still up kept today. We take pride in offering
services ranging from electrical motor repair, to commercial and industrial
electrical contracting, to the troubleshooting and predictive maintenance of
industrial equipment, and even power quality analysis.

Contact Us:
• Postal Mail
• Stetzer Electric Inc.
520 West Broadway St.
Blair, WI 54616
• Phone
• (608) 989-2571
• Fax
• (608) 989-2570

• Electronic
• http://www.stetzerelectric.com
[hidden email]

Charles, I suggest you go to the site and simply click on the e-address
just above. Then you will automatically have the correct address.

Regards,
Shivani



[Non-text portions of this message have been removed]

Hello Shivani,

in February (we write februari, like januari) the address
[hidden email] was not there.
(Otherwise I would have used it)

And [hidden email] is not mispelled, but correct.
It stands under Informational Areas (in black)
Electrical Contracting (in light blue)
There follows a big sign: Email in grey.
If one clicks on that button, Outlook opens with
[hidden email]
Obviously nobody looks into that email address.
Not in eight months time.

I still find the site not user friendly.
It starts with account and login.
So, if you do not want to buy this instant, but want some information first,
one goes to the next step, which is the Store.

Here one is again confronted with login or create an account.

Than one goes to Informational Areas, and land at Contract.
I may be stupid, but I find it unlogical.
I may be old-fashioned, but I want first information before I buy.

Certainly when I am in Europe, where there are other regulations (CE mark)
and other plugs.
If Stetzer uses different email addresses, but does not check them all, that
is not my fault.

Greetings,
Charles Claessens
member Verband Baubiologie
www.milieuziektes.nl
www.milieuziektes.be
www.hetbitje.nl
checked by Norton Antivirus






----- Original Message -----
From: <[hidden email]>
To: <[hidden email]>
Sent: Wednesday, October 26, 2005 17:39
Subject: [eSens] reply to Charles re. Stetzer communication


> Charles wrote:
> > I did sent an e-mail on Februari 3 to [hidden email]
> > I repeated that one on Februari 6 to [hidden email]
> > And repeated the whole on Februari 6 to [hidden email]
> >
> Shivani replies:
> The e-mail address I see at www.stetzerelectric.com is
> [hidden email].
> At any rate, the first two addresses you have listed above are
clearly
> mispelled. It would not be "contract," I am sure, but "contact." As
you
> have also mispelled February, I suggest you always check the address very
> carefully before e-mailing anyone.
>
> Charles also wrote:
> The website www.stetzerelectric.com is not really user friendly.
> It is very difficult in finding an e-mail address at all.
>
> Shivani replies:
> I just went to the site now, looking at it as if I were new to it.
Clicking
> on "about us" took me immediately to the following:
>
> A little information on us...
> Stetzer Electric was founded in 1974, based on the idea that the customer
> comes first, an ideal that is still up kept today. We take pride in
offering
> services ranging from electrical motor repair, to commercial and
industrial
> electrical contracting, to the troubleshooting and predictive maintenance
of e-address
> just above. Then you will automatically have the correct address.
>
> Regards,
> Shivani
>