Earthcalm 90 day guarantee

Anyone know how this works?

Is it 90 days from the order receipt? or order placement? and do they have to receive it
within the 90 days.

I ordered a pendant 91 days ago, sigh. It was shipped 89 days ago and I received it 86
days ago.

I did contact the company a few weeks ago saying I wanted to return it because it didn't
seem to be helping me. They sent a reply saying I had 90 days and that theyencouraged
me to use it to try it and had suggestions, instructions attached for removing it for 7-10
days and then retrying it.

Of course, now after the flu going around our house and an unplanned nanny
replacement, I I still want to return it. It is too late for tonight's pickup, but I can still send
it by courier tomorrow or possibly 2 day express to get it there by Friday.

Anyone had any experiences with these people? Are they sticklerish about dates?

> I did contact the company a few weeks ago saying I wanted to return it
> because it didn't seem to be helping me. They sent a reply saying I
> had 90 days and that they encouraged me to use it

Before sending it back, contact them, and make sure to point
out that you already tried to return it weeks ago -- it seems that
they are at fault as much as you are for letting it going beyond
the 90 days... although perhaps that's part of their evil plan... :-(

Marc